Swifteq: Managing feature requests and bug reports
- Anne-Marie Traas

- Nov 19, 2024
- 1 min read
A guide to capturing, tracking, and championing feature requests and bug reports—featuring automation, priority scoring, and AI-powered workflows.

It’s a tale as old as time…or at least as old as the SaaS world: a bug is reported or a Saas feature requested, only to have it lost in the never-ending abyss of the backlog.
What can be done? How can you better capture, track, and (internally) promote feature requests and bug reports?
In this article, I’ll dig into four common issues with handling bug reports and feature requests and provide expert fixes.

