SupportMan: How to create great support documentation
- Anne-Marie Traas
- Jan 12, 2024
- 1 min read
Expert tips for crafting documentation that serves both users and internal teams.

Congrats! You’re heading up the efforts to create documentation for your support team. It’s a great privilege.
“But I have no idea what I’m doing,” you might respond.
Well, then you’ve come to the right place!
Through this article, you’ll gain insight into how to start the documentation process, learn ten expert tips for writing successful support documentation, and see how a tool like Tettra can help you create the internal knowledge base of your dreams.