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SupportMan: How to create great support documentation

  • Writer: Anne-Marie Traas
    Anne-Marie Traas
  • Jan 12, 2024
  • 1 min read

Expert tips for crafting documentation that serves both users and internal teams.


Folders with documents flying between them on a purple background. Text reads: How To Create Great Support Documentation.

Congrats! You’re heading up the efforts to create documentation for your support team. It’s a great privilege.


“But I have no idea what I’m doing,” you might respond.


Well, then you’ve come to the right place!


Through this article, you’ll gain insight into how to start the documentation process, learn ten expert tips for writing successful support documentation, and see how a tool like Tettra can help you create the internal knowledge base of your dreams.




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